Overview
Tickets, usage and team performance at a glance.
Tickets created
Last 14 days
Open tickets by priority
Active workload
Performance score
Last 30 days
Deterministic 0–100: delivery 40 · timeliness 25 · workload hygiene 15 · chat activity 15 · assistant use 5, reweighted when a part doesn't apply.
Usage
Workspace activity
Team performance
| Member | Score | Assigned | Open | Closed | Overdue | On-time | Msgs 7d |
|---|
Frotion Assistant adoption
| Member | Questions · 30d | Last asked | Status |
|---|
Members
Add, remove and manage your team.
| Member | Role | Status | Manage |
|---|
Settings
Ticket rules and integrations.
Mandatory ticket fields
Fields a manager must fill before a ticket can be created.
Groq API key
Powers AI task detection. Stored securely server-side.